The National Identification Authority’s (NIA) services for updating personal details and replacing lost or damaged cards have been postponed.

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These services were supposed to begin today, Monday, in Regional and District offices across the country, but according to the authority, “many people have yet to pick up their cards.”

“Moreover, as card issuance and continuous registration services are taking place at the said District Offices, there has been a tremendous surge of interest in the citizenry to acquire the Ghana Card driven primarily by the SIM Card registration exercise as the Ghana Card is the requirement.

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NIA Communique

“To avoid over-crowding at the said offices, which poses a public health risk, NIA has determined it is prudent to postpone the roll-out of any other registration services until it is safe to do so,” the Authority explained.

The Authority has been under strain at certain of its locations since it expanded services for the Ghana Card registration in November.

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Applicants have expressed dissatisfaction with having to remain overnight at some NIA offices in order to register for the Ghana Card.

Districts currently have a single enrollment centre that registers roughly 15 persons per day.

The NIA added that it would continue to provide an update of personal records and card replacement services to the public.

“The NIA urges members of the general public who have registered for the Ghana Card but have not yet picked up their cards, to go to the respective MA District Offices within the districts where they registered for the cards to be issued to them,” it added.


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